I'm already at the office but I felt the need to share my observations earlier with the new modem.
1 AM.
Torrent download was fast - it reached 60kBps, but surfing was slow. I could open a website, but I'd have to wait for a few minutes. I tried Speedtest but I lost my patience and just went to sleep.
6AM-7AM
Torrent download reached a speed of at least 100kBps. I tried surfing and it was fast. I tried Speedtest, upload was at least 1MBps, download at least 0.4MBps.
I wonder what's slowing down the connection at night. Will test again later when I get home from work.
Showing posts with label 23825. Show all posts
Showing posts with label 23825. Show all posts
Thursday, December 8, 2011
Wednesday, December 7, 2011
SmartBro WiMax Part VII: New Modem
I have a new modem. Or so I think it is. I'm testing it right now. No, I'm not using it to post this entry. I'm still using my phone's 3G connection.
The modem seems to be fine, aside from it takes awhile to find a decent signal. Forget about the internet speed. At this time, it's really
really
really
...
slow. I-can't-even-open-Speedtest.net-slow. And it restarts ever so often.
This thing has 1-year warranty. Although I'm giving it a month or two to die. I was hoping that there wasn't any extra unit in the Smart Wireless Center so that I had grounds to terminate, but it seems like they have an endless supply of modems. Or maybe they're just recycling the old ones.
Anyway, this is another chance for Smart. I hope they come through this time.
The modem seems to be fine, aside from it takes awhile to find a decent signal. Forget about the internet speed. At this time, it's really
really
really
...
slow. I-can't-even-open-Speedtest.net-slow. And it restarts ever so often.
This thing has 1-year warranty. Although I'm giving it a month or two to die. I was hoping that there wasn't any extra unit in the Smart Wireless Center so that I had grounds to terminate, but it seems like they have an endless supply of modems. Or maybe they're just recycling the old ones.
Anyway, this is another chance for Smart. I hope they come through this time.
Thursday, December 1, 2011
SmartBro WiMax Review VI: Modem Problems Again
So I think my Motorola CPEi 23825 is broken. As you might remember, this is the second modem I got from Smart in a very short span of 3 months. They replaced my old modem of the same model because the tech supp couldn't figure out what was wrong with it.The new one right here has a different problem though: it couldn't get past the initialization stage, where the 3rd LED just keeps blinking. Different from the problem I had with the old one.Anyway, I'm about to write a letter addressed to Smart concerning all my past problems and that which is bothering me now, hoping that it would be enough to have them waive the pre-termination fee. I'm also prepared to bargain with them to just transfer my contract to another service as long as they agree to waive the pre-termination fee of my wimax subscription.I'm tempted to just ignore this and not pay for the remaining months but I don't want any legal stuff under my name so I'll just bring the modem in this weekend and be patient enough. *sigh*
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